Careers

Who We Are
Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

What You’ll Be Doing
We are seeking a skilled and proactive Amazon Account Manager to oversee and grow our brand’s presence on Amazon. This role will focus on strategic planning, content optimization, and improving ratings and reviews while closely managing our agency partner to ensure brand protection and operational excellence. The ideal candidate will have a proven ability to navigate the complexities of the Amazon ecosystem and collaborate effectively with agencies and internal teams to deliver results.

This is a full-time role with a hybrid work schedule based in West LA and will report directly to the Chief Digital Officer.

Key Responsibilities

• Agency Management: Act as the primary point of contact for the agency managing our Amazon account. Provide clear direction, set performance goals, and ensure alignment with brand strategy and priorities.
• P&L Management: Oversee the profit and loss statement for Amazon and social commerce marketplaces, ensuring revenue and margin targets are met.
• Performance Optimization: Track key performance metrics, including sales growth, ratings, ad ROI, and content effectiveness. Analyze sales and operational data provided by the agency to identify growth opportunities, diagnose challenges, and inform decision-making. Optimize product listings (SEO, content, imagery) to improve discoverability and conversion rates. Hold the agency accountable for meeting goals and provide regular feedback to ensure continuous improvement. 
• Inventory & Sales Management: Manage inventory forecasting, planning, and replenishment to avoid stockouts or overstocking.Collaborate with the operations, demand planning, and supply chain team to ensure timely product availability.Implement strategies to optimize inventory turns and reduce excess stock.
• Strategic Oversight: Collaborate with the agency to develop and execute annual and quarterly Amazon strategies, including promotional planning, advertising campaigns, and content updates.
• Content Supervision: Work with the agency to ensure product listings (titles, images, descriptions, and A+ content) are optimized for discoverability, conversion, and brand consistency. Approve updates and review performance impact
• Ratings and Reviews: Partner with the agency to implement strategies for improving customer ratings and reviews, ensuring customer feedback is addressed in a timely and constructive manner.
• Brand Protection: Collaborate with the agency to monitor unauthorized sellers, counterfeit products, and pricing violations, ensuring brand integrity on the platform.
• Advertising Campaigns: Oversee the management of Amazon Advertising campaigns, including Sponsored Products, Sponsored Brands, and Display Ads. Review performance reports and recommend adjustments to maximize ROI
• Cross-Functional Collaboration: Work with internal teams, including marketing and operations, to align Amazon strategies with broader company objectives and ensure inventory readiness for key campaigns.

Qualifications

• Bachelor’s degree required.
• 5–8 years of experience in e-commerce, brand, or product marketing, with a focus on Amazon account management.
• Proven success managing Amazon Vendor Central and/or Seller Central accounts, including strategic planning and content optimization.
• Strong analytical skills, with the ability to interpret data and drive actionable insights to optimize performance
• Exceptional communication skills, with the ability to collaborate effectively with agencies and internal teams
• Demonstrated ability to scale brands and deliver measurable results in a fast-paced environment.
• Creative thinker with a passion for exploring innovative strategies to grow on Amazon

We Offer

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays and quiet week between Christmas and New Years

Link to apply here!

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

What You’ll Be Doing
In this role you will be responsible for building strong relationships with our customers to develop loyalty and increase sales. You will be finding ways to improve the experience of and better serve our customers and manage customer satisfaction. The ideal candidate will have a passion for data insights to create exceptional  marketing campaigns. You will lead all email, sms, direct mail and loyalty program creation.

Key Responsibilities

Email and SMS Strategy & Management:

• Build monthly product stories and develop a calendar aligning with the global marketing calendar. 
• Create, schedule and deploy all email and SMS campaigns. 
• Collaborate with the creative team to develop engaging content that aligns with the brand’s voice and values. 
• Develop and maintain segmentation strategy to support targeted marketing efforts.
• Manage list health. Align with team on monthly goals
• Prepare weekly/monthly and quarterly hindsight. Monitor performance metrics and provide actionable insights to optimize future campaigns. 
• Collaborate with the sales team to track repeat purchase rate. 
• Grow and build email and sms lists.
• A/B testing content, stories and templates.
• Manage vendors. 
• Own and manage platforms including: Klaviyo and Attentive. 
• Maintain email flows and optimize them as needed. 
• Help scale our SMS list.
• Work closely with eCommerce, product, and customer service teams to ensure campaigns support business objectives and reflect customer feedback.
• Liaise with external vendors and platforms, such as Klaviyo, Attentive, or other CRM tools, to enhance campaign performance.

Process Improvement:

• Identify opportunities to streamline processes, enhance workflows, and introduce automation to improve efficiency and effectiveness.

Customer Journey Enhancement:

• Support the creation and management of lifecycle marketing strategies, including welcome series, win-back, and loyalty campaigns.
• Analyze customer behavior and recommend strategies to enhance retention and lifetime value.
• Process Development & Documentation: Collaborate with the Director of Ecomm to refine and document CRM processes, ensuring clarity and scalability.

Campaign Personalization: 

• Utilize advanced segmentation strategies to deliver hyper-targeted campaigns tailored to diverse customer profiles.
• Work with the team to identify high-impact opportunities for personalization, ensuring communications align with customer preferences and behaviors.

Cross-Department Coordination for Timelines:

• Partner with product, creative, and eCommerce teams to establish clear timelines and accountability for campaign assets, ensuring on-time execution during high-demand periods.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• 3-6 years of experience in CRM, email, or digital marketing, preferably in the beauty or eCommerce industry.
• Proficiency with CRM and email marketing platforms such as Klaviyo, Attentive, or similar tools.
• Familiarity with analytics tools like Google Analytics or Shopify is a plus.
• Basic knowledge of HTML for email customization is a bonus.
• Strong organizational skills and attention to detail.
• Analytical mindset with a passion for data-driven decision-making.
• Ability to thrive in a fast-paced, collaborative environment.
• Proven ability to navigate fast-paced environments with tight deadlines and shifting priorities.
• Strong Communication Skills:
• Adept at providing feedback to senior leadership and cross-functional teams, clearly articulating opportunities and roadblocks in CRM campaigns.

Benefits at Tower 28

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays and quiet week between Christmas and New Years

Link to apply here!

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

What You’ll Be Doing

The SVP of Sales will be responsible for leading overall global sales strategy and execution across key markets, overseeing nation account management, international expansion, and the field sales team. This role will drive sell-in, sell-through, and assortment strategies, ensuring strong retailer and distributor partnerships while optimizing sales performance across all channels. They will manage and collaborate with the VP of Sales (US Region) and Chief Digital Officer (all ecomm channels) to ensure alignment across domestic and international markets.

This person will play a key role in expanding into new international markets while ensuring continued optimization of US performance. Additionally, they will lead the field sales team, focusing on training, education, and in-store execution to maximize sell-through and brand presence at the retail level.

This is a full-time role, with a hybrid work schedule based in West LA. This role will report directly to the Chief Financial Officer and oversee the VP of Sales (US Region), Director of Education, and the field team (currently a team of 5).

Key Responsibilities

Account Management & Sales Performance

• Oversee and collaborate with the VP of Sales (US Region) and Chief Digital Officer to ensure cohesive execution across US retailers, wholesale partners, and international markets
• Drive sell-in and sell-through strategies, optimizing retailer partnerships to meet revenue and growth objectives
• Manage key retailer and wholesale relationships, ensuring that promotional and merchandising strategies drive brand visibility and sales performance
• Manage, rationalize and strategically develop product assortment and merchandising by channel to best optimize for promotion and revenue by channel
• Develop and optimize assortment strategies, ensuring product placement aligns with regional market demand, retailer needs, and sales trends
• Work cross-functionally with Marketing, Finance, and Operations to align on retail initiatives, inventory planning, and promotional execution
• Monitor and analyze sales performance, leveraging data insights to drive account growth, refine pricing and promotional strategies, and improve profitability

International Expansion & Sales Strategy

• Identify and prioritize key international markets through in-depth research on competitive landscape, regulatory requirements, and consumer demand
• Develop and implement localized go-to-market strategies that drive scalable, profitable growth
• Partner with internal teams and external stakeholders to align on logistics, compliance, and distribution strategies ahead of market entry
• Oversee the execution of new market launches, ensuring smooth, on-time implementation and effective retail and field sales activation
• Cultivate strong retailer and distributor relationships to drive in-market success and maximize brand visibility in new markets
• Partner with VP of Sales (US Region) to ensure alignment on sales planning, performance tracking, and best practices across international and domestic markets
• Manage international sales budgets and reporting, leveraging data-driven insights to identify growth opportunities and improve efficiency
• Establish and monitor KPIs, using insights to optimize sales performance and inform future expansion strategies

Field Sales & Education

• Lead the field team, driving performance, training, and education efforts to maximize sell-through and in-store execution
• Oversee the Director of Education, ensuring impactful training programs that support sales channels and promote brand loyalty among retail partners and customers
• Ensure seamless execution of field sales initiatives, aligning with both domestic and international sales strategies
• Drive in-store excellence through merchandising, events, and customer engagement strategies to enhance brand presence and conversion
• Foster a high-performing sales culture with clear goals, accountability, and professional development for the field team

Requirements

• 10+ years of sales leadership experience in the beauty or consumer goods industry, with a strong background in international markets and field sales management
• Proven ability to develop and execute go-to-market strategies, manage distributor and retail partnerships, and drive sales execution across global and domestic markets
• Experience managing and scaling field sales teams, driving performance, education, and in-store execution
• Strong understanding of sell-in and sell-through strategies, retail dynamics, and omnichannel sales
• Demonstrated experience in managing sales budgets, forecasting, and performance reporting
• Comfortable working in a fast-paced, high-growth, entrepreneurial environment, with the ability to pivot and adapt to changing market conditions
• Exceptional leadership skills, with experience managing and mentoring lean, nimble sales teams and fostering a high-performance culture.

We Offer

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays and quiet week between Christmas and New Years

Link to apply here!

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

What You’ll Be Doing

As the Creative Director at Tower 28, you will own and shape the creative vision of the brand, leading all aspects of design, storytelling, and content execution across every marketing channel. You will be responsible for driving brand consistency, creative excellence, and innovation while ensuring all creative work supports business goals and resonates with our audience.

You will oversee everything from ads and emails to photoshoots, packaging, and partnership assets, collaborating closely with the CEO and Brand Marketing team to ensure that creative materials align with the company's strategic direction. As a key thought partner to the founder, you’ll have the opportunity to make a lasting impact on our team, brand, and culture.

This is a full-time, hybrid role based in Los Angeles, with three days per week in our West LA office, reporting directly to the CEO.

Key Responsibilities

• Set and drive the creative vision for Tower 28, ensuring all creative output is innovative, on-brand, and strategically effective
• Lead creative development of all brand advertising & communications, from concept to
• delivery, across our many marketing channels
• Lead and mentor a high-performing creative team of designers, copywriters, and content creators, fostering a culture of creativity, collaboration, and speed
• Own, develop, and evolve the brand’s visual identity, voice, and storytelling across digital, social, retail, packaging, and paid media
• Act as a key strategic partner to the CEO and Brand Marketing team, ensuring creative execution aligns with business objectives and long-term brand strategy
• Develop breakthrough, brand-defining campaigns that capture consumer attention, build affinity, and drive engagement
• Ensure brand consistency across all customer touchpoints, from product packaging to influencer campaigns to social
• Oversee creative production schedules, budgets, and resourcing, optimizing for quality and efficiency
• Quickly develop concept mockups to visualize new ideas and creative directions
• Lead creative presentations and effectively communicate concepts to senior leadership, cross-functional teams, and external partners
• Refine and revise creative work based on feedback from leadership and marketing, balancing creative vision with business needs
• Stay ahead of industry trends and cultural shifts, ensuring Tower 28 remains a leader in beauty and digital storytelling

Requirements

• 10+ years of creative experience in beauty, fashion, or consumer industries, with a mix of in-house and agency experience preferred
• Expertise in design, branding, copywriting, and digital content creation, with a strong aesthetic POV
• A portfolio that demonstrates excellence in brand storytelling, campaign execution, and multi-channel creative strategy
• Comfortable working in a fast-paced, entrepreneurial environment, with the ability to pivot
• Proven leadership experience in managing and mentoring lean, nimble creative teams, with a hands-on approach in a dynamic environment
• Ability to balance creativity with strategic business goals, ensuring design decisions drive impact
• High level of proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and familiarity with video editing/motion graphics
• Strong communication skills, with the ability to sell creative concepts to executive stakeholders
• A test-and-learn mindset, using performance insights to optimize creative approaches

We Offer

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays and quiet week between Christmas and New Years

Link to apply

​Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!). 

What You’ll Be Doing

As a Manager of Influencer Marketing, you will be responsible for developing and executing influencer marketing strategies to enhance brand awareness, engage with target creator cohorts, and drive community growth. You will oversee all aspects of influencer campaigns and relationship building, including seeding and gifting initiatives, in-person creator meetings, and analytics tracking. You will play a key role in shaping the brand's online and creator presence and executing effective organic and paid campaigns across various platforms.

This is a full-time role with a hybrid work schedule based in West LA and will report directly to the Director of Influencer and Social.

 Key Responsibilities

Influencer Strategy

• Develop and execute - concept, create, manage - a comprehensive influencer strategy aligned with Tower 28 Beauty's marketing objectives and target audiences
• Identify key performance indicators (KPIs) and monitor EMV-related metrics to track the success of campaigns and identify areas for improvement
• Stay updated with social media and creator trends and best practices to ensure our brand remains at the forefront of industry developments
• Maintain consistency in brand messaging, voice, and aesthetics across all influencer touchpoints. Develop and enforce creator outreach and onboarding guidelines, ensuring compliance with brand values, tone, and visual identity
• Plan and execute influencer campaigns, including product launches, seeding and gifting initiatives, and paid collaborations. Collaborate with cross-functional teams to ensure seamless execution and alignment with marketing objectives
• Create engaging and sales-driving content with creator partners, both organic and paid, for various social media platforms (i.e. Instagram, TikTok, and YouTube)
• Collaborate with cross-functional partners to develop strategies, mailers, buzz-worthy events, and targeted relationships that will enable the brand to grow brand awareness amongst key audiences and support brand retailers / DTC sales

Relationship Management

• Build and nurture a vast network of brand enthusiasts and ambassadors by consistently identifying, hosting, and educating influencers in-person. Monitor social media channels for influencer leads, questions, needs, rising stars, and areas for opportunity and proactively develop new relationships through these touchpoints, going above and beyond to surprise and delight

Analytics and Reporting

• Monitor EMV and community metrics, analyze campaign performance, and generate regular reports to evaluate the effectiveness of influencer marketing efforts. Provide actionable recommendations to optimize seeding, sponsored content, and conversion rates
• Prepare regular reports and presentations to communicate key insights, trends, and recommendations to the marketing team and senior management

​Who You Are

• 3-5 years experience managing influencer marketing in-house at a high-growth beauty brand
• Bachelor's degree in marketing, communications, journalism, or a related field
• Demonstrated experience in creating and managing influencer and affiliate strategy, preferably in the beauty or skincare industry
• Proficiency in influencer tracking and benchmarking tools and platforms (e.g., Tribe Dynamics) and affiliate and gifting platforms (e.g., ShopMy, TikTok)
• Excellent written and verbal communication skills, with a keen eye for detail and grammar, and ability to adapt to different brand tones
• Familiarity with social media platforms, algorithms, and best practices
• Previous people management experience is a plus
• Open to wearing many hats to learn + grow within the organization (a ‘no task is too small’ spirit!)
• A highly detail-oriented taskmaster who loves a good checklist + challenge

Link to Apply here.

Who We Are

Tower 28 is a clean beauty brand born and bred in Santa Monica. All products are designed for sensitive skin, high-performance, and 100% adhere to the National Eczema Association’s ingredient guidelines. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun (clean beauty doesn’t have to be so serious!). Our products are also vegan, cruelty-free, fragrance-free + derm-approved. 

What You’ll be Doing

The Manager of Regulatory Affairs will spearhead all regulatory compliance and safety reviews for the brand’s new product development launch calendar while maintaining compliance across the existing product portfolio. This role is critical in ensuring that all our beauty products meet local, national, and international regulatory standards. The ideal candidate will have extensive experience in the beauty industry's regulatory landscape, including MOCRA, international registration, and a strong background in quality assurance and control. They will collaborate closely with cross-functional teams, including legal, product development, and brand management, to ensure that all products are safe, effective, and fully compliant in all markets.

Key Responsibilities

• Regulatory Compliance & Leadership: Lead the development and maintenance of the global regulatory affairs strategy, ensuring compliance with national and international standards for new and existing product portfolios.
• New Product Development: Spearhead regulatory compliance and safety reviews for all new product launches, ensuring alignment with global regulatory requirements and brand-specific no-no lists. Identify and recommend critical safety and efficacy tests to substantiate product claims and ensure regulatory compliance.
• Existing Product Portfolio: Oversee and maintain regulatory compliance for the existing product portfolio, ensuring adherence to brand blacklists, retailer requirements, and international distribution standards.
• Certification Management: Manage the process of obtaining and renewing product certifications (e.g., organic, cruelty-free, vegan) while ensuring global compliance
• Documentation: Maintain comprehensive regulatory documentation, including raw material data, clinical testing results, and compliance reports, ensuring records are ready for audits
• Project Management: Manage regulatory timelines, participate in project meetings, and provide updates to leadership to ensure timely completion of regulatory requirements
• Supplier & Manufacturer Collaboration: Collaborate with suppliers and manufacturers to ensure regulatory and quality standards are met for raw materials, finished goods, and packaging
• Quality Assurance Collaboration: Partner with PD & Packaging to address quality assurance challenges, implement solutions, and ensure compliance with packaging, labeling, and marketing claims standards
• Risk Management: Identify and mitigate regulatory risks associated with new product development and ongoing production, ensuring continuous compliance
• Cross-functional Collaboration: Integrate regulatory considerations into product development and marketing strategies through close collaboration with Product Development, Marketing, Supply Chain, and Legal teams
• Global Compliance Monitoring: Monitor global regulatory changes and proactively advise on potential impacts to the product portfolio, ensuring compliance.
• Packaging & Label Compliance: Review, approve, and submit label copy for packaging to ensure global compliance. This process encompasses evaluating translations, artwork, and product marketing claims for accuracy and adherence to international regulations. Coordinate with regulatory bodies to obtain necessary approvals, ensuring all packaging elements meet legal requirements across diverse markets.
• Budget Oversight: Oversee regulatory and international registration budgets

Requirements

• Bachelor's degree in Chemistry, Biology, Life Sciences, or a related field; advanced degree preferred
• Minimum of 5-7 years of regulatory affairs experience, particularly in cosmetics, skincare, or personal care products
• In-depth knowledge of global cosmetic regulations, including FDA, EU Cosmetic Regulation, and international labeling and packaging compliance
• Proven experience in managing regulatory submissions and obtaining product certifications (e.g., organic, cruelty-free, vegan)
• Exceptional written and verbal communication skills, with the ability to articulate complex regulatory information to different audiences
• Highly detail-oriented with the ability to manage multiple projects and deadlines effectively
• Strong analytical and problem-solving skills, capable of balancing regulatory requirements with the brand’s growth strategy
• Collaborative team player with excellent interpersonal skills, able to work effectively across departments and thrive in a fast-paced, dynamic environment
• Proficient in Microsoft Office Suite, particularly Excel, and familiar with regulatory databases and software
• Must be based in Los Angeles, CA

We Offer

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays, two WFH weeks each year, quiet week between Christmas and New Years

Click here to apply.