Careers

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

About the Role

In this role you will be responsible for strategy and execution of our Influencer and Social channels. You will lead all digital marketing both earned and owned. You will drive brand awareness, customer engagement, and loyalty by leading the development and execution of impactful social media and influencer strategies. You’ll manage influencer campaigns across strategic gifting, disruptive storytelling, and affiliate programs, while owning the brand’s presence on social media platforms, driving content strategy, and growing an engaged online community. Working within the digital team, you will leverage a deep understanding of influencer marketing strategies and best practices to inform planning, share learnings, and drive influencer efforts. As a key subject matter expert within the company, you will regularly share channel-specific insights, learnings, and best practices with Brand marketing teams to help drive best-in-class Influencer Marketing strategies. You will work closely with cross-functional teams to ensure seamless integration with broader marketing efforts. This is a full-time, hybrid role based in West LA, managing a team of 4-6.

Key Responsibilities

Social Media Strategy & Management

• Develop and lead a comprehensive social media strategy across key platforms (Instagram, TikTok, etc.), ensuring alignment with broader marketing and brand objectives
• Creative strategic content creation and gatekeep brand voice and aesthetic across all platforms 
• Grow and engage social media followers by creating engaging, on-brand content and responding to community feedback in real-time
• Stay informed of emerging social media trends and platform updates to ensure Tower 28 remains innovative and competitive in the digital world share with team
• Work with creative teams to develop a visually compelling and cohesive brand presence across social media channels

Influencer & Community Strategy

• Develop and lead influencer strategies for product launches and brand campaigns
• Oversee influencer seeding, gifting, and content creation to engage and grow the creator community with a focus on retention
• Build and nurture authentic relationships with influencers and their teams
• Foster and manage online community engagement through direct interaction, social listening, and responding to customer feedback across platforms, ensuring a cohesive and engaged brand presence
• Use Tribe to continuously assess engagement, awareness, and EMV, refining gifting strategies to focus on the most impactful creators
• Stay informed on industry trends, competitive, and emerging platforms to keep Tower 28 at the forefront of influencer marketing
• Lead strategic segmentation and categorization of our influencer roster to maximize performance
• Manage the influencer budget to maximize ROI 

Campaign Management

• Lead 360-degree influencer marketing campaigns aligned with brand goals and overall marketing objectives
• Define and track KPIs regularly to optimize campaign success and share results
• Oversee the development and execution of social media campaigns, including collaborations with influencers, user-generated content initiatives, and paid social activations
• Manage experiential activations to generate excitement and enhance customer engagement
• Deliver regular performance reports to senior leadership, highlighting key metrics and opportunities to improve campaign performance

Earned & Paid Media

• Lead “always-on” influencer programs to drive brand awareness and consistently generate engaging content
• Source and amplify content from key creators to enhance brand awareness
• Partner with digital growth teams to balance brand awareness and performance marketing KPIs
• Create and manage paid social media campaigns in collaboration with the digital growth team, ensuring alignment with performance marketing goals.
  

Competencies

Strategy: Direct and execute strategy, manage key partners to develop appropriate objectives for the business, drive breakthrough media campaigns and sell them into marketing leadership, assimilate new concepts and practices, and push forward cross-portfolio media best-practices

Planning: Strategically plan media campaigns to advance company and brand-specific goals, optimize activities and expenses to ensure campaign results, prioritize key levers to achieving business objectives, and plan, develop, and implement relevant processes to help the teams deliver results

Leadership: Demonstrate ability to work independently, facilitate collaboration, build and develop the team, identify capability gaps and implement professional development, be a consistent team player, take initiative, and proactively solve potential issues

Teamwork: Conduct effective resource and talent management, monitor the quality of partnership, service, and outputs, execute the directives of Tower 28’s mission, manage and work efficiently with various stakeholders, serve as a center of influence and expertise, communicate with executive-level audience, be solution- and service-oriented, and communicate effectively and directly

Ownership: Demonstrate deep subject matter expertise, establish presence with team and broader organization, demonstrate excellent presentation and written communication skills, own mistakes and work quickly to find solutions, and showcase initiative

Requirements

• Bachelor's degree required
• 10+ years of full-time work in social media and influencer marketing, with experience in campaign management and developing social media and influencer strategies
• Demonstrated success in executing social and influencer campaigns that drive brand awareness, engagement, and community
• Passion for following social media and influencer marketing trends, consumer behavior, and cultural insights
• Strong communication and interpersonal skills, with a strong ability to foster and maintain relationships
• Data-driven with a sharp analytical mindset; experienced in setting and measuring KPIs to provide actionable insights
• Enthusiasm for scaling brands in a fast-paced environment
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
• Ability to operate both strategically and tactically, as a hands-on collaborator
• Comfortable with ambiguity and adapting to shifting priorities
• Ideally has managed others in the past (associates, coordinators, interns)
• Strong team player and work ethic

Benefits at Tower 28

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays and quiet week between Christmas and New Years

Click here to apply!

Who We Are
Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

What You’ll Be Doing
As the HR Director, you will lead and optimize our HR functions to support our expanding team and business objectives. You'll build trusted relationships with leaders and employees, ensuring our HR strategies align with organizational goals. This role is crucial in driving our talent strategy, fostering a positive work environment, and supporting the growth and development of our team. This is a full-time, hybrid role based in West LA.

Key Responsibilities

Talent Acquisition and Management

• Lead end-to-end recruitment efforts, including sourcing, interviewing, and extending offers to candidates
• Manage the full employee lifecycle, from recruitment and onboarding to performance management and offboarding
• Develop and implement policies to enhance team effectiveness and overall employee well-being

Employee Relations and Development

• Build trusted relationships across all levels, providing HR advice and resolving employee issues
• Design and manage performance management processes, including goal setting, evaluations, and career development plans
• Promote a culture of continuous feedback and professional growth through training and development initiatives

Organizational Development and Strategy

• Collaborate with leadership to identify and address organizational challenges, ensuring alignment with business objectives.
• Develop and update policies, procedures, and HR strategies to support company growth and employee satisfaction.
• Monitor and report on HR metrics (e.g., employee NPS, retention), using data to recommend improvements and support decision-making

Compliance and Risk Management

• Oversee and enhance HR systems (e.g., HRIS, payroll) to maintain accurate and confidential employee records
• Ensure compliance with local, state, and federal labor regulations and employment laws

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR management, preferably in a startup or small business environment
• Proven ability to develop and implement HR strategies and programs that support business objectives
• Strong knowledge of employment laws, compliance requirements, and HR best practices
• Proven ability to handle sensitive and complex HR issues with discretion and professionalism
• Exceptional communication, interpersonal, and organizational skills
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
• Comfortable with ambiguity and adapting to shifting priorities
• Strong team player and work ethic

We Offer

• Salary range: $145-165k depending on experience with bonus and equity
• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays and quiet week between Christmas and New Years

Link to job application

Who We Are

Tower 28 is a clean beauty brand born and bred in Santa Monica. All products are designed for sensitive skin, high-performance, and 100% adhere to the National Eczema Association’s ingredient guidelines. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun (clean beauty doesn’t have to be so serious!). Our products are also vegan, cruelty-free, fragrance-free + derm-approved. 

What You’ll be Doing
The Sr. Manager of Regulatory Affairs will spearhead all regulatory compliance and safety reviews for the brand’s new product development launch calendar while maintaining compliance across the existing product portfolio. This role is critical in ensuring that all our beauty products meet local, national, and international regulatory standards. The ideal candidate will have extensive experience in the beauty industry's regulatory landscape, including MOCRA, international registration, and a strong background in quality assurance and control. They will collaborate closely with cross-functional teams, including legal, product development, and brand management, to ensure that all products are safe, effective, and fully compliant in all markets.

Key Responsibilities

• Regulatory Compliance & Leadership: Lead the development and maintenance of the global regulatory affairs strategy, ensuring compliance with national and international standards for new and existing product portfolios.
• New Product Development: Spearhead regulatory compliance and safety reviews for all new product launches, ensuring alignment with global regulatory requirements and brand-specific no-no lists. Identify and recommend critical safety and efficacy tests to substantiate product claims and ensure regulatory compliance.
• Existing Product Portfolio: Oversee and maintain regulatory compliance for the existing product portfolio, ensuring adherence to brand blacklists, retailer requirements, and international distribution standards.
• Certification Management: Manage the process of obtaining and renewing product certifications (e.g., organic, cruelty-free, vegan) while ensuring global compliance
• Documentation: Maintain comprehensive regulatory documentation, including raw material data, clinical testing results, and compliance reports, ensuring records are ready for audits
• Project Management: Manage regulatory timelines, participate in project meetings, and provide updates to leadership to ensure timely completion of regulatory requirements
• Supplier & Manufacturer Collaboration: Collaborate with suppliers and manufacturers to ensure regulatory and quality standards are met for raw materials, finished goods, and packaging
• Quality Assurance Collaboration: Partner with PD & Packaging to address quality assurance challenges, implement solutions, and ensure compliance with packaging, labeling, and marketing claims standards
• Risk Management: Identify and mitigate regulatory risks associated with new product development and ongoing production, ensuring continuous compliance
• Cross-functional Collaboration: Integrate regulatory considerations into product development and marketing strategies through close collaboration with Product Development, Marketing, Supply Chain, and Legal teams
• Global Compliance Monitoring: Monitor global regulatory changes and proactively advise on potential impacts to the product portfolio, ensuring compliance.
• Packaging & Label Compliance: Review, approve, and submit label copy for packaging to ensure global compliance. This process encompasses evaluating translations, artwork, and product marketing claims for accuracy and adherence to international regulations. Coordinate with regulatory bodies to obtain necessary approvals, ensuring all packaging elements meet legal requirements across diverse markets.
• Budget Oversight: Oversee regulatory and international registration budgets

Requirements

• Bachelor's degree in Chemistry, Biology, Life Sciences, or a related field; advanced degree preferred
• Minimum of 5-7 years of regulatory affairs experience, particularly in cosmetics, skincare, or personal care products
• In-depth knowledge of global cosmetic regulations, including FDA, EU Cosmetic Regulation, and international labeling and packaging compliance
• Proven experience in managing regulatory submissions and obtaining product certifications (e.g., organic, cruelty-free, vegan)
• Exceptional written and verbal communication skills, with the ability to articulate complex regulatory information to different audiences
• Highly detail-oriented with the ability to manage multiple projects and deadlines effectively
• Strong analytical and problem-solving skills, capable of balancing regulatory requirements with the brand’s growth strategy
• Collaborative team player with excellent interpersonal skills, able to work effectively across departments and thrive in a fast-paced, dynamic environment
• Proficient in Microsoft Office Suite, particularly Excel, and familiar with regulatory databases and software
• Must be based in Los Angeles, CA

We Offer

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays, two WFH weeks each year, quiet week between Christmas and New Years

Click here to apply.

Who We Are

Tower 28 is a clean beauty brand born and bred in Santa Monica. All products are designed for sensitive skin, high-performance, and 100% adhere to the National Eczema Association’s ingredient guidelines. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun (clean beauty doesn’t have to be so serious!). Our products are also vegan, cruelty-free, fragrance-free + derm-approved. 

What You’ll be Doing
The Demand & Retail Planning Manager plays a crucial role in developing accurate forecasts at both the channel and SKU levels to drive sales and maintain optimal inventory. The ideal candidate has extensive experience in forecasting and demand planning, strong analytical skills, and a deep understanding of supply chain processes. They excel in a fast-paced environment and collaborate effectively with cross-functional teams.

This is a full-time role, with a hybrid work schedule based in West LA. This role will report directly to the VP of Operations and work closely with VP of Sales and VP of Finance.

Key Responsibilities

• Create retail sales plans by SKU by retailer taking into consideration market trends, historical data, and customer demand; track and report retailer sell thru vs forecasts 
• Collaborate with sales and marketing to build new product launch forecasts based on aligned assumptions, drive forecast reviews before launch and adjust as required after launch
• Manage all aspects of demand management, from new product forecast set-up to forecast monitoring taking into consideration 
• Create demand plans at the SKU level to maintain proper inventory to meet demand requirements, proactively communicate demand changes and inventory impacts to the supply planning team.
• Collaborate with sales and marketing to capture relevant sales drivers into the demand plan
• Track operating results (retailer fill rates), and propose process improvements to provide optimal fulfillment methods
• Ability to take into consideration various business scenarios in forecasting (e.g., door plans, multiple exposures, promotional plans, launch scenarios)
• Update and circulate weekly and monthly business performance reports to key stakeholders
• Participate in annual budget and reforecast process with Finance

Requirements

• Bachelor’s degree or higher in Business, Supply Chain, Economics, or related field 
• Strong analytical skills: must feel comfortable working with multiple sources of data and information to identify relevant insights and problem solve
• Minimum 5 years of related experience in Supply Chain, out of which 3-5 years forecasting/ demand planning in Beauty or CPG preferred
• Knowledge of, and experience with ERPs and data processing tools
• Microsoft Office / Google Workspace – intermediate / advanced level
• Expert knowledge in distribution and inventory management techniques, processes and policies
• Strong organizational skills and attention to detail, able to successfully manage multiple accountabilities simultaneously
• Ability to build strong relationships and tactfully navigate multiple cross-functional, matrixed stakeholders
• Excellent problem-solving skills and quick to react and respond to changes
• Balance between operational and strategic planning, ability to translate strategic vision into tactically executed actions
• Must be based in Los Angeles, CA

We Offer

• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays, two WFH weeks each year, quiet week between Christmas and New Years

Click here to apply.